Privacy Policy

Privacy practices for emPOWER Battery Technology including how we collect, use, and safeguard information submitted through our website.

Last updated: January 2025

This Privacy Policy explains how emPOWER Battery Technology ("emPOWER," "we," "us," or "our") collects, uses, and protects information submitted through this Website.

1. Scope

This Policy applies to information collected through our Website, contact channels, and any account, portal, or ordering features we may introduce. It does not apply to offline interactions unless stated otherwise.

2. Information We Collect

  • Information you provide: name, email address, company, phone number, and message content when you submit a contact form or sign up for updates.
  • Account, portal, or order information (when available): login credentials, role-based access controls, shipping details, and transaction history necessary to deliver requested services.
  • Technical data: IP address, browser type, device identifiers, pages viewed, and performance metrics collected via privacy-preserving tools such as Cloudflare Web Analytics.
  • Cookies and similar technologies: we currently avoid marketing cookies. If we introduce essential or performance cookies for authentication, security, or analytics, we will update this Policy and provide any required notices or consent prompts.

3. How We Use Information

  • Responding to inquiries and providing requested information.
  • Operating, securing, and improving the Website and any associated portals or ordering workflows.
  • Communicating about your requests, transactions, or account status.
  • Analyzing usage trends to enhance performance and reliability.
  • Complying with legal obligations and enforcing our Terms of Use.

4. How We Share Information

We share information with trusted service providers who support our operations (such as hosting, analytics, form processing, security, and communications). We do not sell personal information or share it for third-party marketing. Providers must process data only on our instructions and protect it appropriately.

5. Data Retention

We retain personal information only as long as necessary to respond to your inquiries, manage accounts or orders (if applicable), maintain business records, and meet legal requirements. Information may be archived or deleted when no longer needed for those purposes.

6. Security

We use reasonable technical and organizational safeguards to protect personal information. No online system is completely secure, so please avoid submitting sensitive or confidential information through the Website.

7. Your Choices and Rights

You may request that we:

  • Provide access to the personal information we hold about you.
  • Correct or update your information.
  • Delete your information, subject to legal or contractual requirements.
  • Limit or opt out of non-essential communications.

To exercise these rights, contact us at info@empowerbatterytechnology.com. If applicable law provides additional rights (for example, GDPR or CCPA), we will honor those rights consistent with our obligations.

8. International Users

Our primary operations are in the United States. By using the Website, you understand your information may be transferred to and processed in the United States or other locations where our service providers operate.

10. Children's Privacy

The Website is not intended for individuals under age 16, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes are effective when posted on this page. We will indicate the effective date at the top and, where required, provide additional notice.

12. Contact Information

For questions about this Privacy Policy, contact emPOWER Battery Technology at info@empowerbatterytechnology.com.